If your order shows your item has shipped and no tracking information is available, please rest assured that your order is on its way. Live tracking is only available after the carriers have a chance to initially scan the package. Between the time the item leaves us and the time it is scanned, tracking numbers may not show any results. For Express packages (sent via EMS/UPS), the delay is about 24 to 48 hours. For Airmail and Registered Airmail packages, it takes 3 to 5 working days for postal tracking to show online. Sometimes, the Airmail ONLY show the arrival date online. If no tracking information sometimes, please just be patient and most of items will arrive in 21days.